FREQUENTLY ASKED QUESTIONS
What if I don't have a webcam?
This scene requires a webcam to view in full, however if you do not have a webcam, you can view the animation here.
INSTALLATION
Is this install safe? Will this harm my computer? Is it downloading something?
A software application is being downloaded to your computer. This software is certified by Adobe, and is compatible with most PC and Mac computer platforms.
How do I install software for Webcam Animation?
- Make sure that your computer meets the minimum hardware requirements below.
- Make sure that your computer is connected to the internet.
- Start your browser.
- Turn off any popup blockers you may have.
- Go to the Webcam Animation web page.
www.cashback3d.co.uk - Read the instructions for the plug in download.
- Make sure that your webcam is plugged in.
- Make sure that your sound is turned on.
- Installation completed.
USING WEBCAM ANIMATION
How does Webcam Animation work?
- Hold the Christmas ad steady. Quick, jerky motions limit detection by your webcam.
- Use under normal lighting conditions. Direct or bright lights can create glares.
- Hold the Christmas ad so it's fully visible in front of the webcam. A partially visible image cannot be detected.
- Make sure the Christmas ad is not bent or folded. Creases can impair detection.
- Avoid tilting the Christmas ad to extreme orientations in front of your camera.
- If you are still experiencing any issues with detection, please close and restart the application.
Does it matter what kind of webcam I have? Internal or external?
Webcam Animation works with most webcams. See: What are the minimum system requirements for Webcam Animations?
How close should I hold the image to the webcam?
For best results, hold the Christmas ad so it's fully visible in front of the webcam.
I can't see the front of the animation? Why do I need to tilt the Christmas ad?
Tilting the Christmas ad allows you to see the animation fully.
Why and when do I turn the Christmas ad?
Turn the Christmas ad when the animation either stops or starts to loop. Turning the Christmas ad will allow you to see the animation from different angles.
I can see myself while the animation is playing. Is that the way this is supposed to be?
Yes.
All I see is me. Am I supposed to see something else?
See: How does Webcam Animation work?
Why does the animation not work?
Remember to check the following: your webcam is plugged in and installed correctly; you're in a well lit room; you're holding the Christmas ad so it's fully visible in front of the webcam; you've tilted and rotated the Christmas ad to begin animation.
HARDWARE & SOFTWARE REQUIREMENTS
What are the minimum system requirements for Webcam Animation?
PC Hardware:
Processor: P4 1.4 GHz, dual Core (or core 2) recommended.
Main memory: at least 512 Mb, 1Gb recommended.
Graphics cards: supports most graphics cards (Nvidia, ATI, Chipset Intel) and integrated graphic card on laptop.
PC Software:
Windows XP (SP2+), Windows Vista and Windows 7.
Mac Software:
Mac OS (Intel) 10.4, 10.5 and 10.6
PC Browser requirements
Internet Explorer 6, 7, 8
Firefox 3.x (Up to Firefox 3.6)
Google Chrome
Mac Browser requirements
Safari 3.x
Firefox 3.x (Up to Firefox 3.6)
Google Chrome
The Opera browser is not supported yet.
Webcam
Most standard webcams with at least 640 x 480 resolution will work
Connectivity
You can download the application over a dial up connection but this will take quite some time. Ideally a broadband connection is recommended.
OTHER FAQs
Can I email this to friends?
Since this is not a stand alone website, you need the physical Christmas ad for Webcam Animation to work.
Will this application work on smartphones?
Smartphones use a different type of application to view animations of this sort; so for that reason, this application will only work on desktop computers or laptops with internal or external webcams.